Terms of Use

Last Updated: 17 October 2025

1. Agreement to Terms

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you,” “user,” or “client”) and Lacspace Corporation Pvt. Ltd. (“Lacspace,” “we,” “us,” or “our”), governing your access to and use of our websites, mobile apps, AI tools, and software solutions including all related platforms operated by Lacspace and its subsidiaries.

By accessing or using any of our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part, you must stop using our Services immediately.

2. Company Identity

Lacspace Corporation Pvt. Ltd. is the parent company and primary operator of all products and platforms listed below. We specialize in AI-powered, web-based, and software-driven digital products serving multiple sectors globally. Our registered office is located in Kathmandu, Nepal, with partner operations and data centers hosted internationally.

3. Intellectual Property Rights

All source code, frameworks, trademarks, logos, databases, texts, and other materials are proprietary to Lacspace Corporation Pvt. Ltd. unless otherwise stated. Our products are licensed under the Lacspace Commercial License — not open-source — and may not be redistributed, reverse-engineered, or replicated in any form without prior written authorization.

4. Scope of Services & Product Terms

Lacspace operates multiple proprietary platforms, each governed under this Terms of Use, with specific purposes:

  • Grocista: Digital marketplace and delivery platform for groceries, medicines, electronics, and essentials connecting local sellers to buyers.
  • SparkHue: Complete eCommerce & business CRM solution supporting retail, wholesale, import/export, and multi-vendor operations.
  • iSmartClass: Educational ERP software for schools and colleges with dedicated apps for admin, teachers, students, and principals.
  • iSmartPro: Digital course platform enabling educators to create, manage, and sell courses, conduct tests, and issue verified certificates.
  • ScanSewa: Comprehensive hospitality management software for hotels, restaurants, and cafes including reservations, billing, and finance dashboards.
  • CareSewa: Healthcare management platform for hospitals, clinics, and pharmacies with doctor booking and medicine delivery integrations.
  • Other Innovations: Lacspace continuously develops AI-driven and IoT-based solutions serving education, finance, and logistics sectors.

5. Account Creation & Security

Some Services require user registration. You are responsible for maintaining confidentiality of your login credentials. Lacspace is not liable for unauthorized access due to your negligence or password sharing.

6. License to Use Services

Users are granted a limited, revocable, non-transferable license to access our software and services for personal or business purposes as defined by their respective product agreements. Any form of resale, redistribution, or misuse will result in immediate termination and potential legal action.

7. Product-Specific Terms

Each Lacspace product may have additional usage rules, feature limitations, and licensing requirements. These will be communicated through each product’s dashboard or licensing agreement. Continued use implies consent.

8. Prohibited Uses & Activities

  • Reverse engineering or decoding any proprietary code or algorithms.
  • Using Lacspace services to build a competing or derivative product.
  • Hosting, posting, or transmitting malware, spam, or unauthorized data.
  • Interfering with servers, APIs, or network operations.
  • Using “Free” services for illegal, adult, or political activities.

9. Warning Regarding Free Services

Any free service provided under Lacspace (such as Free Website, Free CRM trial, or Free App plan) is strictly limited and provided “as-is.” We may modify, suspend, or terminate any free plan at any time without notice. Associated data may be permanently deleted.

10. Payment Terms & Refund Policy

All purchases must be paid in full upfront. Prices may vary by region or platform. Refunds are not issued except in cases of duplicate billing or unauthorized charges verified by Lacspace’s finance team.

11. Data Collection & Privacy

Our Privacy Policy explains how user data is collected, stored, and used. By using our Services, you consent to such collection and usage as outlined therein.

12. User Content & Submissions

Users may contribute materials such as text, media, reviews, or data. By submitting content, you grant Lacspace a non-exclusive, worldwide, royalty-free license to use, host, reproduce, and display such content in connection with our Services and marketing.

13. Third-Party Integrations

Lacspace Services may integrate third-party APIs (e.g., Google, Facebook, Razorpay). We are not responsible for third-party data policies or system outages caused by them.

14. Data Security & Limitation

While Lacspace employs modern security measures, no system is 100% secure. Users are encouraged to back up important data regularly. We are not liable for accidental data loss due to hardware or software failure.

15. Termination of Accounts

Lacspace may suspend or terminate accounts that violate these Terms or cause harm to our ecosystem. Terminated accounts forfeit all access rights immediately without refund.

16. Modifications and Service Updates

We may update products, change features, or adjust pricing at any time. Continued use after updates signifies acceptance of modified Terms.

17. Disclaimer of Warranties

ALL SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. LACSPACE DISCLAIMS LIABILITY FOR ANY LOSS, INTERRUPTION, OR DAMAGE RESULTING FROM USE.

18. Limitation of Liability

In no case shall Lacspace, its directors, employees, or affiliates be liable for indirect, consequential, incidental, or punitive damages arising from the use or inability to use our Services.

19. Indemnification

You agree to indemnify and hold Lacspace harmless against claims, losses, or damages resulting from your breach of these Terms or misuse of our Services.

20. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India and Nepal, and any disputes shall be resolved through arbitration in Delhi, India.

21. International Access

Users accessing our platforms from outside Nepal or India must comply with their local laws. Lacspace assumes no liability for violations of regional digital laws.

22. Electronic Communication

By using our Services, you consent to receiving electronic communications, notices, and updates from us.

23. Severability

If any provision is found unenforceable, the remaining provisions will continue in full force and effect.

24. No Waiver

Failure by Lacspace to enforce any right or provision shall not be deemed a waiver of such right or provision.

25. Contact Information

For inquiries or complaints regarding these Terms, contact us at:
compliance@lacspace.com
or visit our Contact Page.